Mayaguez Resort & Casino, Mayaguez

This hotel has been around for ages but definitely feels its age. The tower rooms are much nicer than the older sections, which are quite dated. I did enjoy the vibrant pool area, though the weekends can get overcrowded. Just be prepared for a long check-in process during peak times. Given the limited options in Mayagueez, I might stay here again but with some reservations.

I had high hopes for my stay, but unfortunately, the hotel left a lot to be desired. While the exterior looked appealing, the interior desperately needs updating. The rooms were outdated and had a distinct smell, which was quite off-putting. The service also fell short of expectations. Overall, it wasn't worth the hefty price we paid, and I wouldn't recommend it based on my experience.

My stay at this resort was quite disappointing. I encountered a big issue with the room's cleanliness and odor, which made my night extremely uncomfortable. The service was lacking, especially during check-in and room service. On the bright side, the location was decent, and the amenities looked promising but weren't up to par. Given the price I paid, I definitely expected much more from the experience.

I had a mixed experience during my stay. While the pool facilities were enjoyable and the staff seemed enthusiastic, the state of the rooms and the dining options left much to be desired. I appreciated the convenience of the location, but the outdated and dirty rooms were disappointing and definitely need some attention.

My family and I chose this hotel for its water park, but our experience was quite a rollercoaster. Initially, we faced issues with the old building that felt more like a motel and had serious cleanliness and maintenance problems. After a room change to the new building, things got better, but the limited breakfast options and stressed staff made our stay feel less relaxing than we hoped.